Questions UK employers ask when a right to work file gets messy.
These answers stay focused on route choice, repeat checks, evidence handling, and escalation boundaries so the page works as an operator resource instead of a marketing appendix.
Can WorkProof tell me exactly which document to accept?
WorkProof is route-first on purpose. It helps employers choose the right check path, then links to the authoritative source for the detailed evidence examples that belong in that path. That makes the tool more durable than hardcoding brittle lists that can age badly.
When should I use the Home Office online check?
Use the online route when the worker holds digital immigration status that is verified through the official Home Office process. The result screen should also tell your team what record to retain and whether a repeat check needs to be planned.
Can an IDSP replace all right to work checks?
No. IDSP is useful for a narrower digital identity workflow, mostly around British and Irish citizen identity checks. It does not replace Home Office online status checks for workers whose immigration evidence is held digitally by the Home Office.
What happens if the worker has a pending application?
That is the classic ECS boundary. WorkProof should steer the employer to the Employer Checking Service rather than pretend the standard proof routes are enough.
Do repeat checks mean the original hire was non-compliant?
No. Repeat checks are a workflow control for time-limited permission. The important thing is documenting the first check and creating a dependable reminder or follow-up trigger.
Is this legal advice?
No. WorkProof summarizes public employer guidance and points users back to authority sources with a reviewed date. It is a workflow support tool, not bespoke legal advice.
What should I store after a check?
The route result should prompt your team to retain the route used, the evidence collected or viewed, the date of the check, and any follow-up timing note. That way the audit trail survives beyond the moment of hiring.
How should I handle unusual edge cases?
Use the escalation module. If the scenario is unresolved, pending, or factually messy, the safer answer is ECS or internal counsel or compliance review, not false confidence from a generic form.